The comment the nurse made about my dizziness and my GP was totally unacceptable. The food was good and delivered by people who gave service I would be happy with in a restaurant. After triage by an Acute Medicine nurse you will have a primary assessment by a doctor. North Bristol Trust welcomes complaints and carer's comments as they provide an important source of information to allow us to improve our services. Patients who racially abuse hospital staff could have their treatment withdrawn, an NHS trust said. www.nbt.nhs.uk/our-hospitals/southmead-hospital. Close Up Of Southmead Hospital Plan Board Editorial Image Image Of Outdoor View 107345365. . Delivery of care to the patients aims to reflect our commitment to respect privacy and dignity at all times. [6], In 2005, a major expansion was planned which included moving most services from Frenchay Hospital to the Southmead site, with Frenchay being downgraded to a Community Hospital. Inpatient services If you attend hospital and are diagnosed with a gastrointestinal or liver condition, you may be required to stay in ward 8A, which is where our specialist unit is located, in the Brunel Building, Green Tower, level 4. It is part of the North Bristol NHS Trust. Statistical Ward Profile 2021 December 2021 Please note. The hospital closed seven wards and 150 beds, including the wards for stroke patients, orthopaedic trauma and neurosurgery. Please be assured this matter has been reported to the Infection Control Team and the Medical Directorate Head of Nursing so appropraite action can be taken. Cubicles seemed to be blocked by inpatients so no flow from the waiting area. The single rooms with own bathroom are great and give privacy with the door blinds and space for your own possessions. Southmead Hospital Also, a very talented musician was brought to the ward, where his performance cheered patients, staff and visitors. Mask wearing is required in ward and clinic areas of our hospitals for visitors and patients, unless exempt. 0117 923 0000 Oxford University Hospitals NHS Foundation Trust. Telephone: 0117 4143005 or 0117 4143006, Beds 33-64, Gate 28b, Level 5 Dr Katie Rainey and Dr John Pounsford Dementia patients will suffer as no family can visit, mild dementia patients need family around them, this can cause a deterioration in their recovery. I was seen immediately. I hope not to need more inpatient care from the poor, struggling NHS, but, if I ever do, I hope to be back in Southmead. Report as unsuitable. 0117 923 0000 Oxford University Hospitals NHS Foundation Trust. Trust HQ, Southmead Road, Westbury-on-Trym, Bristol, Avon, BS10 5NB Provided and run by: North Bristol NHS Trust Overview Latest inspection summary All inspection reports and timeline Registration details Map and contact details Get alerts when we inspect Give feedback on care at this service About your profile page Resources for the provider Full approval for the project was given by the NHS South West board in January 2009. Mask wearing will continue to be optional in the atrium of the Brunel building, but all visitors must put on a face mask when entering wards and outpatient gates where face masks will be made available. To speak directly to male patients. You can be supported by one birth partner throughout induction and early labour. Please dont call to check that a booked appointment is going ahead. Author: Categories: . The heartbroken family of an 18-year-old Bristol boy who died in Southmead Hospital detailed how doctors had "ignored" their calls not to give him anti-psychotic medication. I had to visit A&E on Monday 19th June as I had chest pains and a fast heart rate. The move enabled Major Trauma patients with mainly orthopaedic injuries to be located on the same ward so they receive specialist care from staff with the skills for their specific needs. Official information from NHS about Southmead Hospital including contact details directions opening hours and servicetreatment details. Where is the nearest railway station to the hospital? More about: continuity friendliness headaches lack of care surgery Story from nhs.uk Do you have a similar story to tell? Horfield ward Southmead Hospital is a large public National Health Service hospital, situated in the area of Southmead, though in Horfield ward, in the northern suburbs of Bristol, England. I the trouble with Southmead Hospital is the Management, they really don't care about their staff whatsoever. Could you travel sustainably today. At Filton Hill round about (junction with A38) go straight across onto B4056 Southmead Road. The Unit provides Male and Female accommodation incorporating en-suite facilities kitchen dining area and clinic. Beds 1-32, Gate 28a, Level 5 Dr Seema Srivastava and Dr Elia Aziz Cannot give patient name due to fear of retaliation or further lack of care. Please arrive no earlier than 15 minutes before your appointment. 430m The Brunel Building at Southmead Hospital is an outstanding response to the North Bristol NHS Trust's brief to deliver 'an exceptionally sustainable healthcare facility, delivering long term environmental, social and financial benefits for patients, visitors, staff and the local community.' The inpatient care currently provided at Oakwood and Mason wards at Southmead Hospital will move to Callington Road Hospital in Brislington, Bristol. In doing so you will help to reduce the environmental impact of your journey and help to make our hospital greener. About: The medical, . Ward 32a southmead hospital. I was therefore feeling very poorly after, but I was settled in my own room and being checked on every 30 minutes by a nurse to take my obs. The old-fashioned wards at Southmead Hospital do not meet current standards so patients will benefit from more modern facilities at Callington Road Hospital a local health committee heard. I love my job and I love working in a caring environment and also I'm very proud of our NHS. The 800-bed Brunel Building opened in May 2014, to provide services (including Accident and Emergency), which transferred from Frenchay Hospital in advance of its closure. If you need this in a larger format please ask a member of staff. Southmead Hospital There were approx 20 in this waiting area and this remained fairly constant all night. Proceed along the dual carriageway. I was seen immediately. If you wish to assist your relative to eat and feel that they will benefit from your presence, please discuss with the nurse in charge who will negotiate arrangements subject to individual needs. I was incredibably stressed coming into hospital but everyone was kind and understanding. We waited for 30mins for a nurse to triage, and were seen at 8.50am by a Doctor, 6 1/2hrs after booking in. Kingsholm Road, Southmead is 798 meters away, 11 min walk. All the staff were extremely professional, very friendly, thoughtful and provided a stress free experience. It is my opinion that at Southmead Hospital after the consultants have done their excellent work, patients are at the mercy of too many people in the wrong job who do not engage for a second with patient care or well being. I came to Southmead after finding a new surgeon who specialised in the surgery needed as had had numerous horrific experiences at a previous hospital. [4] The facilities reverted to a workhouse in the early 1920s and were then greatly extended to accommodate all the sick. Labour and birth:In established labour, you can be supported by two birth partners in all of our birth settings. A huge thankyou to all involved. Bristols 430m Southmead Hospital completed. Thank you so much for your very kind comments relating to the care and treatment you received from the staff in the Emergency Department at Southmead Hospital, which have been shared with the staff concerned. All the staff were extremely professional, very friendly, thoughtful and provided a stress free experience. These trusts also provide services at Southmead Hospital University Hospitals Bristol and Weston NHS Foundation Trust Tel. Telephone: 0117 3408400, Bristol & Avon Multiple Sclerosis Centre (BrAMS), Bristol Motor Neurone Disease (MND) Care Centre, Bristol Weight Management and Bariatric Service (BWMBS), South West Placenta Accreta Spectrum Network, Stroke & Transient Ischemic Attack (TIA) Services. Best wishes My main comment, other than the bottleneck of inpatients blocking cubicles , is that not one Nurse even looked at us in the waiting area to say how long the wait was lightly to be and why. Thank you so much for your very kind comments relating to the care your wife received both from the ambulance service and from hospital staff. Staff friendly and courteous most of the time. Visited Accident and emergency services on August 2022, Report review titled Fantastic service as unsuitable, Dear Patient, So good care and treatment from A and E till I had my operation and then the follow up two weeks later where I was given excellent treatment. In general the Trust has seen significant improvements in our infection control figures, which are reported to NHS England on a regular basis. I visited the A&E department to have a foreign body taken out of my ear canal. Thank you so much for your kind comments regarding your care in A&E and your follow up two weeks later. 1902Southmead Hospital / Founded Visit https://www.careopinion.org.uk Sue Needs, Complaints Manager, by David Bridges - Posted on 13 September 2022. The Barton Regis Union had been obliged to open a new workhouse when it lost its urban areas, and with them its workhouse at Eastville, to Bristol in 1897. Your comments will be shared with the Emergency Department as a reminder to keep patients informed of waiting times . I will pass your kind comments onto the team that looked after you. [16] Improvements were made in 2016, including the construction of a 400-space multi-storey car park next to the Brunel building. As it happened, some patients needed help here and either the police or other patients gave assistance. General enquiries and emergencies 01454 868009 Call this number for services not listed above, or to be put through to a specific person. Official information from NHS about Southmead Hospital including contact details, directions, opening hours and service/treatment details From M5 More details Which Bus lines stop near Southmead Hospital. :One birth partner and one named visitor from 10am 9pm. On arrival to the Acute Medical Unit (AMU) nearly all patients will undergo a triage assessment in Gate 31b while some patients will go straight to Gate 31a (Ambulatory Emergency Care) which is a seated assessment area. Ward 32A - Witnessed nurses entering "infection control" bay, not washing hands on entering or exiting and not wearing gloves or aprons, yet family members expected to wear aprons on visiting. With much gratitude we were able to leave, feeling more relaxed and full of thanks for the calm way in which all the staff so cheerfully looked after us in spite the stresses of a very busy department. All of the staff members, from the cleaners to the consultant were not only professional, but kind, even towards the end of what seemed very long shifts. Southmead Hospital is a large public National Health Service hospital, situated in the area of Southmead, though in Horfield ward, in the northern suburbs of Bristol, England. National Rail Enquiries, 03457 484950 At Bristol Temple Meads and Bristol Parkway you can hire a Brompton bike to cycle to the Hospital. 1 1. Siblings can attend between 2-6pm. Are there private rooms at Southmead Hospital? [7] A new building, which was designed by the Building Design Partnership and built by Carillion at a cost of 430million, was procured under a Private Finance Initiative contract in 2010. With all best wishes Address Southmead Road Westbury-on-Trym Bristol Avon BS10 5NB Get directions (opens in Google Maps) Phone 0117 9505050 Online Visit Hospital website Send email to Hospital Find another hospital Care Quality Commission inspection rating The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Southmead Hospital, Southmead is 398 meters away, 6 min walk. This I found so helpful as was in for nearly 6 weeks most of which was before surgery. If anyone had given the patients here an update, we would have been able to go for a wander, get a drink or even make a decision not to stay. Yours sincerely, Sue Needs, Complaints Manager, by Hippy Diana - Posted on 29 September 2022. I would like to thank everyone on Ward 7a and all the Stroke Services staff for the incredible level of care I received having suffered a Stroke in August 2016. The team aims to support service users through crisis to recovery using a range of therapeutic interventions. Post-acute care and rehabilitation In 1924, the Southmead Infirmary was built and was later renamed Southmead Hospital. It is great to know that these extras were well received. Southmead Hospital 6 years ago. The nearest stations are Bristol Parkway, Filton Abbey Wood and Temple Meads. Southmead Hospital Ward Volunteers Keep the masks and hand gel at ward entry stocked up Receive any patient belongings and deliver them to the appropriate patient Answer the phone supporting relatives to speak to the patient if needed Support media such as face time to allow contact for extended family Support patients with appropriate tasks such as Making drinks. The 800-bed Brunel Building opened in May 2014, to provide services (including Accident and Emergency), which transferred from Frenchay Hospital in advance of its closure. 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