Indicates the date and time until which the Foreign Exchange Rates are valid. Start Taking Payments 866-325-3281. Subsequent permission must be obtained when the agreement is modified. This is used on DCC transactions only. Discover the answers to the most frequently asked questions aboutusing Verifone Terminal with Elavon. Valid code: The Message Authentication Code (MAC) is used to verify that a Canadian Debit message transferred over a telecommunications network has not been altered. Elavon is the innovative, secure, and global partner for your payment processing needs, whether you do business online, mobile, or in-person. We use this information to make the website work as well as possible and improve our services. You will then need to call our Customer Support team on 01908 354 500 to process the authorisation. The total number of clearing records, if known, else Zero Fill. Verifone terminals have a number of security features to protect both you and cardholders from fraud, this includes a security feature we call tamper. When can I perform a CNP (Customer Not Present) transaction? (Rbout of balance they call it) Hidden charges every where! Take the terminal off charge > Hold down the RED cancel key to switch off the terminal > Leave for 10 seconds > Hold down the GREEN enter key to power on (once the screen lights up you can release the enter key) > Main menu should be displayed > Insert any credit or Debit card and test a 1p transaction sale > If the problem persists, please call Customer Support on 01908 354 500. If your card machine is already contactless enabled, you will get an option to take a contactless payment during the sale providing the value is within the contactless limit of 30. It is a 10-byte composite field that is transmitted as 20 alphanumeric characters. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Occasionally if a terminal is dropped or experiences a sudden impact it will go into Tamper Mode. elavon machine rbout of balance seti i dna December 18, 2021 With our Emoney platform, we offer the payment expertise, so you can focus on expanding your business capabilities, increasing your revenue potential, and empowering your customers to do business with you. If this date is greater than the date of the last key update in the POS application, then the POS needs to perform an EMV Key Exchange message to obtain the latest EMV Keys for the terminal. Identifies the method used to enter the Account Data for the original transaction. | Read 81-100 Reviews out of 135 The company offers the following products and services catering to any size business in most sectors: Card machines Online payment gateway (Opayo) Identifies the applicable NSF fees for the Merchants state on approved check transactions and must be printed on the check presenters receipt. This amount is. The use of the Dynamic Street Address field is restricted by Elavon and requires prior approval to participate in the program. It is also a required value for a terminal-based settlement, if returned in the authorization response. A custom message printed on Gift / Loyalty card transactions. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Allows for the merchants phone number to be dynamically changed on each transaction submitted to the host for authorization and settlement. Identifies the transaction amount less the discount for the current offer, if available. See the. AMEX or Diners International). Get in touch with your local support contact point by selecting the country closest to where your business is based. Format: YYYYMMDDHHMM, The three (3) digit alpha currency code value. 0800 028 1662 Monday to Thursday: 8:00am - 8:00pm | Friday: 9:00am - 5:30pm | Saturday: 10:00am - 2:00pm Get started Smart insights. Identifies the Interest rate used for the installment transaction. Our multilingual support team is available 24/7/365 - alongside self-service customer portals. Contact us Whether you're connecting a card machine, integrating a payment gateway or have a question about your account, you can always reach out to our dedicated team. A unique code that is used by the Merchant to denote the specific parsing rules for the merchant defined data that is contained in the Format Data field. The mobile application provides the flexibility of accepting credit card payments on the go. Format: MMDDYY, This field is returned in the authorization response message to identify the time that the terminal download is being requested. How do I complete my End of Day Banking settlement (also known as batching)? We use technologies, such as cookies, that gather information on our website. Batch number specified was deleted per end user request. Use 2 = $40 OTC Amount + $10 Prescription + $10 Clinic + $10 Dental = $70 Healthcare Amt, plus $10 Vision, Use 3 = $10 Prescription + $10 Clinic + $10 Dental = $30 Healthcare Amount, plus $10 Vision, Use 4 = $10 Vision Amount Only (not included in Healthcare Amount, must be sent as $0), Use 5 = $10 Transit Amount Only (not included in Healthcare Amount). (Used for MasterCard transactions), The location ID of where the vehicle was returned. Indicates the currency code of the transaction according to the ISO 4217 standard. Default value is 01 - Hash algorithm, Identifies the digital signature algorithm to be used with the public key. Allows the sub-merchant ID to be dynamically changed on each transaction submitted to the host for authorization and settlement. 72 = EMV Tag 72, Digits 3-4 - This field identifies the ICC Issuer Script Command field length, Digits 5-256 - This field contains the Issuer Script Command to be submitted to the Chip card, 0 - Manually entered transaction originated at a device capable of reading track 1 or 2, 1 - Inquiry originated at a track 1 magnetic stripe reading device (capable of reading track 1 or 2 data), 2 - Inquiry originated at a track 2 magnetic stripe reading device, 3 - Inquiry originated at a Proximity payment reading device, 8 - Debit Card Pre-Authorization Completion. 1. EMV Tag 9F7C, Identifies the country code where the terminal is located. Installing the Terminal Installing the Terminal via PSTN Before switching the power on at the mains socket, plug the pre-connected telephone cable into your telephone wall socket. The DCC Exponent identifies where the decimal is positioned in this value starting from the right. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. EMV Tag 9F34 (Space Fill if not present from the chip). Monday to Thursday: 8:00am - 8:00pm |Friday: 9:00am - 5:30pm |Saturday:10:00am - 2:00pm. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. To find the batch total, you will need to: log into the Elavon VirtualMerchant for your merchant account with your user id and password. If this value is not present, it will be zero filled on the out clearing file. Returns the Spend qualifier indicator used to indicate if spend thresholds have been met for Ultra High net worth cardholders. Each digit is described with corresponding valid values in the. Position the terminal in a clear area where the display can be read and the keypad and card swipe are easily accessible. You can accept any UK or International card displaying a VISA, Mastercard or Maestro logo. This value is used for Debit Returns to indicate that the Debit Purchase is in the current batch. AMEX (American Express) and Diners International card acceptance require additional account set up, please call our Customer Support team on 01908 354 500 who will be happy to set this up for you. minimum fee. OK 9. Used on Bridgestone/Firestone Instant Credit message to identify the ZIP code of the applicant. Track data is only used on original authorization requests. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Elavon is a decades-old, global merchant service provider and acquirer serving UK merchants. Submits the amount of all transportation-related expenses contained within this purchase. Returned if the data was not presented in authorization, Returned if the data passed the Hotel Edits (H), Returned if the data passed the Visa Aggregator edits (E), Returned if the data passed the Auto Rental edits (A), Returned if the data passed the Bill Payment edits (B), Returned if the data passed the MasterCard Payment Gateway edits (G), Business to Business Invoice Payments (J), Magnetically Swipe Capability (01, 02, 12, 03), Proximity Read Capability (w/Magstripe) (01, 02, 12, 03, 04, 06), Proximity Read Capability Only (wo/Magstripe) (04, 06), EMV Chip Capability (ICC) Contact Only(w/Magstripe) (01, 02, 12, 03, 05, 07, 08), EMV Chip Capability (ICC) Duel Interface(w/Magstripe) (01, 02, 12, 03, 04, 05, 06, 07, 08, 09), EMV Chip Capability (ICC) Dual Interface(wo/Magstripe) (05, 06, 07, 08), 000000 = Debit Purchase from the Default Account (Flash Only), 091000 = Debit Purchase with cashback from Savings, 092000 = Debit Purchase with cashback from Checking, 200000 = Debit Return from the Default Account (Flash Only), 220000 = Void of a Debit Purchase from the Default Account (Flash Only), 220010 = Void of a Debit Purchase from Savings, 220020 = Void of a Debit Purchase from Checking, 020000 = Void of a Debit Return from the Default Account (Flash Only), 021000 = Void of a Debit Return from Savings, 022000 = Void of a Debit Return from Checking, Transaction Data Condition Code (LF space filled), Acquirer Installment Transaction (without Interest), Issuer Installment Transaction (with Interest), Issuer Installment Transaction (without Interest), Issuer Installment Transaction (without Promotion), Buy Now, Pay Later (Deferred payment in full), GBOK = Good batch, settlement received OK. R - Regular Download - Indicates that a new application is ready for the terminal but download is not immediately required. Unplug the power for your device and wait for 10 seconds. Assigned by the Elavon host and will be returned in the authorization and batch response messages. This data will be as received during the original authorization processing. More than two dozen students will benefit from a best-in-class introduction to the emerging world of payments through the new Elavon intern and graduate programme starting this summer. Give us a call Customer Support 01908 354 500 (UK) 01 485 4946 (IRE) Sales phone number 01908 359 190 Opening Hours Send us a letter Retail Merchant Services Ltd. Track 1 (max length =76) or Track 2 (max length =37) data as read from a Magnetic Stripe Reader (MSR) or proximity with the start and end sentinels removed from the track. You canchange your cookie settingsany time. The applicants first name on the Bridgestone/Firestone instant credit application request. How to Do a Refund on a Hypercom Credit Card Machine . This value is returned by the debit gateway for a Canadian debit authorization attempt. The Desk/3000 series offers a seamless payment experience. This value is used to indicate the type of POS device used at the point of authorization. Indicates the total amount of TIPs included in the batch. We have solutions to fit all sizes and types of businesses. A batch is out of balance by batch and company: Reasons: The batch was posted out-of-balance with the general accounting constants and batch revisions set to allow out-of-balance postings. EMV Tag 9F35 (Space Fill if not present from the chip), Differentiates chip cards using the same Primary Account Number (PAN). This field is blank when the Settlement detail transaction does not have an error in processing. When a transaction is successful, an Authorisation code and approval receipt will be generated. Allows the merchants email address to be dynamically changed on each transaction submitted to the host for authorization and settlement. Identifies the total amount of all Gift Card Activation transactions in the batch. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. The amount values are only rounded to the next significant digit after the precision indicator. Format: MMDD. All response codes have a field length of 2 and a type of Alphanumeric. Facilitates transaction routing to Elavon. AA - Approved Transaction (Authorizations and Reversals), AP - Approved Transaction for a Partial Amount, AC - Approved Transaction (without Cashback), 00-99 - Decline (Additional Gift Card Declined). The Terminal ID consists of two parts and is assigned by Elavon for each POS device. The charges that were incurred after the rental or check out has taken place. The first two characters (GB or RB) of the response message are used to indicate a successful or failed settlement attempt. Returns the name of the entity that provided the currency exchange rate. Identifies whether points need to be accrued for the current loyalty transaction. If the Resident Status is Own then send as 0 (zero). Format: MMDDYYYY. Read full answer. 1 - Capture Transaction in Shadow File (EDC). See the. Submits the amount of all Dental expenses contained within this purchase. Your experience can help others make better choices. N - Credentials are not being stored or recalled from file (default value). Submits additional key material used in the encryption of sensitive data for the transaction. Service: 0345 . The sequence number for the initial multi-clearing transaction starts as 01 and is incremented for each subsequent clearing item sent. If the terminal has to be configured to a manual selection and there is a requirement to enable auto selection, please call our Customer Support team on 01908 354 500. Registered in Ireland with Companies Registration Office. The liability of the member is limited. 1 - The data in the Account Data field is an Association-defined Token Value. Join the 147 people who've already reviewed Elavon U.S.. Optimised for payment. EMV Tag 9C (Space Fill if not present from the chip), Indicates the capabilities of the card to support specific functions within the application. See table for valid Lodging and Auto Rental codes. Amount Due/Balance Due: A partial authorization has occurred. How do I know if a transaction was successful? This optional field indicates the potential for fraud to occur on the card account over the next 30 days. Place the white connecter back into the terminal making sure it fits securely. Just for you. There are no transactions in the requested batch. Elavon is an innovative, secure, and global partner for your payment processing needs, whether you do business online, mobile, or in-person. Identifies if a promotional issuance is necessary when the consumer elects to accept the specified promotional code. 5 ways to set up your small business for success during the holidays | Insights | Elavon, Safeguarding Your Restaurant Against Fraud in the Digital Age | Elavon. See the. The parsed Checking Account Number as returned in the authorization response message. An Installment Transaction is when a cardholder allows a merchant to charge their card for a single purchase of goods or services on a pre-determined payment schedule. Indicates the applicants annual gross income from all sources for the Bridgestone/Firestone instant credit application request. Data Invalid for record 9999, please retry. This includes Voucher Clear Return transactions. Y - Perform partial reversal for the Multi-Clearing Partial Reversal Amount. The values listed in the table below can appear in any order, not to exceed the maximum length and no duplicate entries on transaction. Receive a statement credit of $500 when you open a new payment processing account and activate by December 31, 2021. In another example containing an Australian dollar amount of $12.3445 would round to $12.34 since the value after the Precision Indicator for the above rate is four (4). Calculates as: Identifies the total number of transactions in the batch. Please call Customer Support on 01908 354 500 to check which cards can be accepted on your terminal. "As companies we used to focus mostly on customer experiences. Y - Issue points for this promotional code, N - Do not issue points for this promotional code, AA - ACCOUNT APPROVED (Account number and credit limit are returned), AA - EXISTING ACCOUNT (Applicant has an existing BSFS account,the existing account number is returned in the account number field), ND - CANNOT APPROVE (CFNA cannot approve application), NR - WILL INVESTIGATE (CFNA will review and approve/deny, then call location), NR - ERR.CFNA WILL CL (CFNA system error when processing the application), NR - CL 800-527-6770 (Call CFNA for further information), 0 - No There an no more remaining keys for download, 1 - Yes There are more keys are available for download, 1 - Allow authorizations but do not capture in Settlement file, 2 - Allow authorizations and capture in settlement file for processing, S - Issuer indicates that CVV2 data should be present on the card, but the merchant has indicated that the CVV2 data is not present on the card (Visa Only), U - Issuer not certified or registered to process card verification, F - Durbin Qualified (Additional Fraud Review), Digits 1-2 - This field is the EMV Issuer Script Identifier returned in the response message 71 = EMV Tag 71. Try speaking to anyone others than customers services is like trying to see a doctor. Facilitates network routing for this transaction. Format: MMDDYYYY. Please refer to the Electronic Check primer for receipt requirements. The Format Code field is used to denote different parsing structure for this field, if necessary. Elavon works with businesses dealing with fixed budgets to help with payment acceptance. B - Base spend qualification threshold met, N - Spend qualification threshold not met, F - Final Amount (amount is not expected to change for settlement). The decimal is implied:$1 is sent as 100 and 1 is sent as 1. The Retrieval Reference Number, if available. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. See, Identifies the method used to enter the Account Data for the transaction. Call Elavon (1-800-819-6019) and ask rep to Force Close the batch (If tip exist, you need all 16 digits card number and expiration date) 5 . Elavon Connect saves you time and provides a comprehensive view of all your payment processing activity. Generated by the Directory Server during the authentication transaction and passed back to the merchant with the authentication results. Click on the Current Batches link at the left of the web page Click on the Main link (you may see info here, but if there are returns, they do not appear until you click 'Credit Card') Indicates the type of mobile wallet used for the transaction. For Terminal-Based authorization response messages, the batch number will be zero (0). (Verifone VX510, VX520, VX810 & VX820), What do I do if my terminal is failing to connect? The 10 bytes before they are expanded to the ASCII character representation are comprised as follows: A reference number assigned by Elavon and returned in the authorization response message. Download datasheet Desk/3500. The Voucher Clear Number from the Merchants EBT Food Stamp sales slip. To find out more, and for information on how to opt out, please see our Cookie Policy. Card Account Number (Numeric Value Only). Identifies the insurance amount for the transaction, if applicable. Submits the amount of all prescription expenses contained within this purchase. Format is MMDDYY. Identifies the total number of all Gift Card Credit transactions in the batch. 0 answers. Token data (Token Data). Get in the quantity of the return, after that struck ENTER. EMV Tag 84, Indicates the extended cardholders Name for the transaction pulled from EMV Tag 9F0B. Search by solution name, region, solution type, industry or keyword. Protect customers card data, your business reputation and your bottom line with multi-layered fraud and cyber-crime security measures. United Kingdom branch registered in England and Wales under the number BR022122.. Elavon Financial Services DAC, trading as Elavon Merchant Services, is deemed authorised and regulated by the Financial Conduct Authority. We will help you to understand the latest payment trends and overcome regulatory challenges so you can stay ahead. You can only process CNP transactions if this was set up during your application. (Used for MasterCard transactions), The check out date. This is a required value for Mail Order and Ecommerce transactions. The processing code from the transaction. EMV Tag 9F1A (Space Fill if not present from the chip), Contains indicators about the attributes of the card holders device and the technology used for communication between the cardholders device and the acquiring POS Device. The merchant must obtain written permission to bill a cardholder on a recurring basis. The Company by Batch Out of Balance report uses only posted information in the Account Ledger table (F0911). The count of items in whole numbers in the SKU line item detail. Get free help, tips & support from top experts on hypercom rbout balance related issues. The risk data will be sent in the Risk Data Field. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used.