"How is it better? When autocomplete results are available use up and down arrows to review and enter to select. There is evidence that residents never . Definitely not. See consumption in monthly, daily, and in near-real time. 59 0 obj <> endobj But ConEd will no provide even more specific breakdowns of energy use due to the 15 minute update increment. Theres no reason to suspect things will be different with smart meters. And we got a few finger puppets for the little one pic.twitter.com/SxejiYrJlR. Evidence suggests that ConEd may not have authority to charge the $100 monthly fee, rendering the $100 charges illegal. North Carolina Electric Membership Corporation Register your interest here and well email you as soon as there are slots available. This innovative portal offers customers a comprehensive knowledge base with an array of products and service documentation, access to the Aclara University Online Learning Center and online order tracking. The recently released Brooklyn Bus Network Redesign will hurt more than it will help, argues Allan Rosen, a former director of MTA NYCT Bus Planning, because it is based on erroneous assumptions and is not as comprehensive as it needs to be. Con Edison Installing Smart Meters For Customers 8,103 views Oct 3, 2018 19 Dislike Share Save ConEdisonNY 3.49K subscribers Con Edison's Tom Magee discusses the company's plan to. In 2017, Con Edison announced that over the next five years it planned to replace nearly 5 million electricity meters with smart meters, digital devices that transmit energy consumption to Con Edison via a secure wireless network.The smart meters promised to deliver hands-on knowledge about exactly how much energy a building - or apartment - was using every day. Touch device users, explore by touch or with swipe gestures. Cooper Station Instead, they work by using two wireless networks: the HAN (home area network) and WAN (wide area network). If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. Bronx: 1775 Grand Concourse Had a smart meter installed today. Arcadia, Wisconsin, Chief Executive Officer (CEO) o[)rV PYy00[ Y@dY% Our full range of Smart Energy Meter products offers robust, flexible and configurable technology for every metering requirement from basic, energy-only metering to comprehensive smart metering functionality with multiple communication technologies. You can also report gas odors by calling, If you see a downed power line, keep your distance and call 911, or call, Start, stop, or transfer your service quickly and easily online.Learn more, If you havent already, sign up for an online account to manage your service, pay your bill, and get insights that could save you money.Log in or register, Telecommunications for the Deaf (TTY) Con Edison is installing five million smart meters by the year 2022. Hey I'm Constantine, welcome to Octopus Energy! Youre one step closer to a whole new world of smarter energy where you can get paid to use energy, more convenient metering, and youll soon have access to our revolutionary smart tariffs too. Live Chat Email 1-800-752-6633 Emergencies and Service Issues Gas Emergency If you smell gas or suspect a gas leak, leave the area and call 911. Of course, if youre vehemently opposed to the idea, dont delayonce smart meters are installed, itll cost you nearly $105 to get them removed! In other words, don't be surprised if your engineer isn't in an Octopus Energy van! These cookies do not store any personal information. The new units will be installed at no cost to customers, who will benefit from more accurate reporting of their energy consumption, and no more estimated bills when snowstorms prevent meter readers from making their rounds. News never stops. For residents whose electric meters are located inside their home, ConEd's website states that they must make an appointment to allow ConEd to access their meter, and ConEd further claims to have the authority to bill residents who do not make a meter replacement appointment $100 every month until the appointment is scheduled. It will be crucial to have real time customer data as our energy portfolios become more diverse and civilization becomes more electric. This innovative portal offers customers a comprehensive knowledge base with an array of products and service documentation, access to the Aclara University Online Learning Center and online order tracking. This IHD can speak the contents of each screen out to you. But opting out of some of these cookies may affect your browsing experience. Instead, the bills were just estimated reads. They'll then crack on with exchanging your meters, it'll take about an hour per fuel - your power will be . By next June, Con Edison will complete the installation of 181,000 in the borough. If you are a Con Edison customer and were charged a $100 No Access Fee without notice, or with inadequate notice from ConEd, you are not alone! There's already a lot to catch up on. All Rights Reserved. All rights reserved (About Us). This is an upgraded version, which all UK suppliers are now installing. Registration on or use of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your California Privacy Rights (User Agreement updated 1/1/21. And this has some Staten Islanders baffled. continues to install smart meters outside homes and businesses across Staten Island. Additionally, I understand that Con Edison has the right to install an automated meter reading device or smart meter at its discretion if the company is unable to obtain access for four consecutive meter reading attempts. 2023 Aclara Technologies LLC. ConEd and any other utilities with this problem should address it without taking their foot off the smart meter accelerator. According to McGee, the utility has installed over 54,600 meters on Staten Island. Gas smart meter is a little plate that replaces the gauges on the existing gas meter. According to Con Edison spokesman Bob McGee, fewer than 125 customers on the borough have chosen to opt out of having a smart meter. The mission of this group is to bring together utility professionals in the power industry who are in the thick of the digital utility transformation. %%EOF Log in using your email address if you've already registered. Marin Clean Energy (MCE) While you're waiting for your meter to connect. The in-home display is the little device that tracks your energy use in pounds and pence. We're installing SMETS2 meters. Register now to view and download your data. But opting out of some of these cookies may affect your browsing experience. If its been longer than 14 days, get in touch. The deployment is a safety move with the devices sounding an alarm and recorded warning for the homeowner when a possible natural gas leak is detected. I moved to NYC a month ago into an apartment building. As always, new technology is an opportunity for scammers to defraud the public, so a ConEd spokesman warned against fraudulent bills that may tell customers theyre being charged for the meterstheyre free! It'll look like this: We now have the Trio In-Home Display - an accessible "talking" IHD for blind and visually impaired customers. We are expecting SMETS1 meters to be upgraded remotely to the SMETS2 systems (with no engineer visit required) this year, meaning they should soon be smart with your new supplier. Track how you use energy at different times. Benton Rural Electric Association "Smart meters are designed to enhance the customer's experience," McGee said. We're installing tens of thousands of smart meters every month but appointments get snapped up pretty quickly. If possible, please pass on my appreciation and if possible a bonus . Modesto Irrigation District Brooklyn: 345 Jay Street at National Grid Use information from your smart meter to make wiser energy decisions that help the environment. San Francisco Bay (Area), California, Engineering Technician Supervisor Those making the rounds for the utility company will be folded into other jobs in the company, and able to continue with field-work positions until the right opportunity becomes available. Law Department If you're in an area that's only covered by OES, your engineer will be managed by OES, but might still come from one of our partner installers: Energise, E.ON, SMS ltd, Providor or QHS. QF9 G There are always kinks to work out with new technologies. Share to Facebook. %PDF-1.6 % Reach a new level of highly accurate revenue metering, advanced real-time instrumentation and true power quality for your commercial and industrial customers. And finally, if you're based in the South, Cornwall or East Anglia, your engineer will be from OES or AES. endstream endobj startxref You also have the option to opt-out of these cookies. If youre still unsatisfied after talking to us, you can call the NYS Department of Public Service using one of the phone numbers listed on their website. Your smart meter will send us your meter readings so you don't have to. Having a smart meter adds the problem of emissions from the device itself. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. Were connected! Update your browser for a better web experience, here and all over the internet. Con Edison Touch device users, explore by touch or with swipe gestures. hm\JLgvh7/,z~1f1F`q!9l,\>vn.i{EU}"F@IQacQ)[T?zwqKA}#n%7J#v1(]JCBv1]1vzzo^yq|]?}_cO=_^W>:|gon^'_w?}? 2016 - 2023 Consolidated Edison Company of New York, Inc. All Rights Reserved. To seek advice or report suspected misconduct regarding an ethics and compliance issue, please contact the Ethics Helpline. In the case of a gas or carbon monoxide emergency, evacuate the area immediately and call 911 or contact us at 1-800-752-6633. If youre based in Scotland or the very North of England (Darlington, Durham, Sunderland or Northumberland) then your engineer will be from Smart Energy Services (SMS). In the long run, the initial learning pains are well worth the fundamental advances. ConEd's website also states that residents whose electric meters are inside their homes must make an appointment to allow ConEd to access their meter. "Con Ed was telling me how beneficial it is because it saves you money," Nigro said. Whether you call, write, or visit we will do our best to provide quick and courteous service. Installation of smart meters will continue through 2012. 2023 Aclara Technologies LLC. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. hb``f``:( Smart meters come with a number of advantages, including privacy protection, the abilit. 24 hours a day, seven days a week. Privacy Policy and Cookie Statement updated 7/1/2022). Log in using your email address if you've already registered. Of course, anyone willing to shoulder the cost of opting out is able to do so here. ALL FIELDS ARE REQUIRED, UNLESS OTHERWISE NOTED. Necessary cookies are absolutely essential for the website to function properly. Aclara uses cookies to enhance your experience, to display customized content in accordance with your browser settings, and to help us better understand how you use our website. There's a health concern associated with it, it's not better.". For all other matters, please fill out this form and a Con Edison representative will contact you within three business days. No discussions yet. Link leads to external site, Share to Mail. These cookies do not store any personal information. Heres how itll work in four simple steps: Step 2: Our engineer will come and install your meter. Con Edison continues installing smart meters, but those who opt out have to pay a fee. (Business Wire photo). This category only includes cookies that ensures basic functionalities and security features of the website. Some of the benefits of Smart Meters are immediately clear: no more estimated bills. New York, NY 10276-0138, Send legal documentation to: Remote activation means easier service transfer or activation. Our, Duke's $29M transmission-line plan to spare trail trees in Westfield - Indianapolis Business Journal, New England, Europe, and Energy Conservation, Why a recession in 2023 could see remote workers return to the office, Learn more about posting on Energy Central , Senior Customer Programs Transportation Electrification Manager, Distributed Energy Resource (DER) Engineer. The smart meter is the unit attached to your wall and will replace your traditional meters. It also alerts operators at Con Edison's . Once you log in to My Account, open Compare Charges to view: 2016 - 2023 Consolidated Edison Company of New York, Inc. All Rights Reserved. The company doesn't ask customers to provide a reason for opting out, McGee said. Prosser, Washington, Resource Planning Analyst Installation of Smart Meters will start next week in Brooklyn and continue through December of 2021. digital-utility "You're going to charge me $9.50 to read each meter?" It may take a few days for us to review your submission. Smart metersgive off the same kinds of radiofrequency waves as cell phones and Wi-Fi devices. Aclaras residential and commercial smart meter solutions bring accuracy and clarity into power usage across an electric utilitys distribution network. If you havent already, please register for My Account to get access to in-depth interval data, personalized energy insights, and much more. Once your meters are fully connected, youll see your smart meter data in both your online account under Your meters, and your in-home display will come alive. Tips & Tools for Lowering Your Energy Bill, Savings for Multifamily Building Managers, Savings for Your Small or Medium Business. This category only includes cookies that ensures basic functionalities and security features of the website. While some, like Nigro, prefer not to have the smart meters installed due to health concerns, there is no data available regarding the total number of Staten Islanders who have refused the meters because of the radiation they emit. Alternatively, I may elect to relocate my meter(s) to an accessible area, at my expense. Central Electric Power Cooperative Inc. Additionally, SmartMeters will only collect raw energy use data, not specific breakdowns of what kind of appliances residents use! 4 Irving Place RM 1875 Sign in or become a Bklyner member to join the conversation. Link leads to external site, Tips & Tools for Lowering Your Energy Bill, Savings for Multifamily Building Managers, Savings for Your Small or Medium Business. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com. Columbia, South Carolina. Let us know if youre having trouble with your service, such as an outage or flickering lights. Just hope I can now reduce my crazy fuel usage. Start a discussion below. has recommended 5 years in a row, Our engineer will come and install your meter, Click here to get the most out of your IHD, Please get in touch via hello@octopus.energy to. Energy Central contributors share their experience and insights for the benefit of other Members (like you). Step 2: The install. Were here to serve our customers. The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other. Nigroasked. When autocomplete results are available use up and down arrows to review and enter to select. Necessary cookies are absolutely essential for the website to function properly. Secondly, they'll take a note of the readings from your existing meters and add them to our system. Staten Island: 1140 Richmond Terrace Features and Benefits Smart meters open the door to customized information and energy-saving products and services. Complete your site profile for customized energy-efficiency recommendations and program information that can help you save. Residential Customers Under the Billing & Usage tab, you'll find: Billing - View and compare monthly bills. Receive customized energy efficiency program enrollment opportunities and recommendations to help you save. Is this a cause for industry wide concern? An as always, if ConEd employees are required to enter any customers homes, they can provide their names and employee numbers for verification at 1-800-75-CONED. All Rights Reserved. Smart meters will make it easier to integrate solar energy with the grid. Raleigh, North Carolina, Chief Executive Officer 2016 - 2023 Consolidated Edison Company of New York, Inc. All Rights Reserved. Installation Information for Property Owners. Touch device users, explore by touch or with swipe gestures. The article, which appears in Habitat, a publication for New York's Cooperative and Condominium Community, describes billing inconsistencies caused by the new technology. This secure network is similar to the one mobile phones use to send and receive data. According to Con Edison, the meters emit less radiation than an individual can get from using a cell phone. Error: Please call us at 1-800-752-6633 to complete this request. Z nr7r The following customer service walk-in centers are open Monday through Friday from 8:30 a.m. to 5 p.m. North Carolina Electric Membership Corporation Here are 10 household items that emit low levels of radiation. Your engineer was prompt, polite, tidy and professional. Modesto, California, Chief Executive Officer Customers that still want their old meters will be charged $9.50 each month, a fee that goes towards keeping a meter-reader on their route. Smart meters give you secure access to information, programs, and tools for greater control over your energy use and budget. Neither do we. According to Con Edison spokesman Bob McGee, fewer than 125 customers on the borough have chosen to opt out of having a smart meter. Its vital that smart energy tech be as inclusive as possible, so nobody gets left behind in the green energy revolution. Octopus Energy Ltd is a company registered in England and Wales. Scientists are continuing to study the effects of long-term exposure to low levels of radiofrequency. If youve already ticked step one off your list, congratulations! This network is used to allow your smart gas and electricity meters to communicate with each other, as well as with your in-home display. Aclaras I-210 meters combine smart grid functionality with precision measurement, broad communications options, load management support and advanced billing and CRM capability. Upon investigation, ConEd claims on its website that it is reaching out to New York City residents approximately three months before it plans to replace energy meters in their neighborhoods. Please submit exact payments only. A versatile electric meter for energy-only advanced smart meter solutions, Aclaras line of smart residential meters comply with ANSI C12.1, ANSI C12.18, ANSI C12.19, ANSI C12.10, ANSI C12.20, and ANSI C37.90.1 standards. ConEd new gas smart meter . "Online access to detailed usage information now available can help customers manage their energy costs. Smart meters give you more information about your energy use than ever before. See it all online at My Account. Those who opt out incur a $9.50 monthly charge associated. A look at the new Smart Meters ConEd will be installing across Brooklyn starting in April (Via ConEd) In a few days, ConEdison will start switching out all the electrical meters on Brooklyn buildings, replacing the old meters with new "Smart Meters" that will provide real-time energy usage data to ConEd, updated every 15 minutes. These cookies will be stored in your browser only with your consent. Residents will be alerted about the upcoming installation with a postcard, then a letter from ConEd. ff V fgfi?epD1n!q==# Start Using Your Smart Meter About two weeks after your meter is installed, you'll get access to tools on My Account that track your energy use and identify opportunities to save. New York Times Cooking Autorenewal Investigation, ConEd Smart Meter Replacement No Access Fee Investigation. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. You can also report gas odors by calling 1-800-752-6633 Electric Emergency Psst, weve made smart meter installs something to look forward to @OctopusEnergy had my smart metre installed today. Under the Billing & Usage tab, youll find: Were making it more convenient to view your data by moving it from Customer CARE to My Account. notice of the smart meter installation. "', Which can lead to an unpleasant surprise: If Con Edisons estimates are based on historical data from old, worn-out meters that may have been inaccurate, when the actual bills are sent to consumers, they may end up being much higher than expected.. When autocomplete results are available use up and down arrows to review and enter to select. I just received an email from ConEd asking me to call them and set up an appointment for them to install a new smart gas meter. When smart meters need to communicate with an energy provider, they use WAN. aclara smart meter installation appointment, Sep 28, 2016 &183; Call South City Hearing to schedule your appointment. You can also see if an outage has been reported in your area. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. Other evidence suggests that ConEds notice to New York City residents is inadequate and many residents are being charged a large monthly fee for not recognizing or responding to ConEds inadequate disclosure. Or youll be able to book an appointment in your online account if therere appointments available in your area (top tip: we usually release new slots every Monday). We also use third-party cookies that help us analyze and understand how you use this website. hbbd```b``"6H RD,? Set up high-bill alerts and get tips on how to avoid them. You also have the option to opt-out of these cookies. Theres nothing wrong with SMETS1 meters they're a great piece of tech. The SGM series delivers a comprehensive line of smart meters that are designed to comply with IEC standards. ConEd claims that it has the authority to charge residents a $100 "No Access Fee" for each month those residents do not schedule an appointment. Error: Please call us at 1-800-752-6633 to complete this request. Call 811 a few days before you dig to avoid hitting underground pipes and equipment. Should a lawsuit be brought, there is no cost or fee involved in joining the case. P.O. Also, the new system will allow customers moving in to a new apartment or house to have their power turned on immediately and remotely. Our mission at EnergyCentral is to help global power industry professionals work better. Link leads to external site, Share to LinkedIn. Your HAN is a secure network contained within your home that allows digital devices to communicate with each other. There's no reason to suspect things will be different with smart meters. Heres how the writer explains it: There is an occasional disconnect between the smart meters and the utilitys billing system. In a time when data sharing and privacy is at the forefront of many discussions, ConEd has explicitly stated that energy use data will be sent only over their secure network and not sold to advertisers. Register with an email address to update your login credentials. Dover, Deleware, Project Lead - Renewable Energy Once youve had your meters installed, it can take up to 14 days for us to connect to your meter and in-home display (its usually much sooner but were reliant on industry processes, and these can slow things down). Weve installed nearly five million smart meters, which provide more information about how you use energy so you can make better energy decisions. Register with an email address to update your login credentials. If you smell gas or suspect a gas leak, leave the area and call 911. First thing's first, the engineer will let you know when they're on their way, park up and get straight to work, Secondly, they'll take a note of the readings from your existing meters and add them to our system, They'll then crack on with exchanging your meters, it'll take about an hour per fuel - your power will be interrupted for about 20 mins during the install, Your new smart meters will be installed in the same place as your old ones (and don't worry, the engineer will take your old meters away with them), Once your new meters have been installed, the engineer will go through how you can make the most of your new In-Home Display and will offer up some energy efficiency advice. To that end, I've become increasingly invested in learning about energy saving Swiping through my energy feed this morning, I came across an article about the problems surrounding Con Edisons smart meter rollout in New York. Smart meters dont need the internet to communicate. Smart Meter. Its run by the Data Communications Company and overseen by the energy regulator Ofgem. Registered number: 09263424. Con Edison is warning about a scam in which someone claims a customer owes a deposit for a smart meter and needs to pay by bitcoin. Washington, District of Columbia, Senior Customer Programs Transportation Electrification Manager In case you need to call to set up the appointment for your meter: 1-800-686-4207 Hugs, marlene Topics: Bay Ridge, Brooklyn | No Comments Comments Name (required) Mail (will not be published) (required) Website You dont need to get in touch with us about this, were already on it. This website uses cookies to improve your experience while you navigate through the website. The converse is true for shutting off power, of course, but a ConEd spokesperson said that the current system of due process for past-due billswarnings, payment plans, etc.will stay in place. Register with an email address to update your login credentials. I-210 Meter Family Residential kV2c Meter Family Commercial SGM Series Residential Phone:800.892.9008 |Email: AclaraSupport@hubbell.com|Web:Aclara Connect. 2023 Advance Local Media LLC. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful. WMP has already filed other class actions against companies that have engaged in similar practices of charging illegal or inadequately disclosed fees and may file similar lawsuits on behalf of Con Edison customers who paid $100 No Access monthly fees for ConEds smart meter replacement program. If you want to be notified when new appointments are released, just add your name here and we'll be in touch as soon as there's an engineer available near you. . They are also designed to help enhance system reliability and performance. Remote meter reading means no more waiting for a meter reader, and no more estimated bills. Sr. Electrical Engineer A spokesperson for ConEdison made assurances that as the role of meter-reader was eliminated, no jobs would be lost. STATEN ISLAND, N.Y. -- As Con Edison continues to install smart meters outside homes and businesses across Staten Island,a few residents are choosing to opt out of having the device -- but for a monthly fee. Southeastern Electric Cooperative Working from 7 am 8 pm Monday through Saturday, a contractor for ConEd, Aclara Smart Grid Solutions, will dispatch trained employees to effect the installations. Customer Support >. Smart meters will help us restore power faster if theres an outage. Riverland Energy Cooperative Were working with property owners and managers to make the installation process as smooth as possible. {X$&$H`sE$csDf56iHe4?X|),AnL@78 You don't need to do anything if you get this email because your final meter reading from your old meter will have been taken already by our engineer. Its time to track down those money guzzling devices and make the most of our smart tariffs and trials where you could save some serious dough. Thank you for contacting us. The new meters look basically the same as the old ones and installation will be a straightforward case of switching out the two units. Support SILive.com, Annalise Knudson | aknudson@siadvance.com. Error: Please make sure your photo is under 5MB. Let's say a smart meter was installed at the beginning of the year; for a period of up to six months, it may not be able to sync with the Con Edison billing system, says Alexander Zafran, senior consultant and business development lead at Aurora Energy Advisors. The key difference between SMETS1 and the newer model, SMETS2, is that SMETS2 have the inbuilt functionality to let you change supplier without losing the meters 'smart' ability. The meters, according to Con Edison, are designed to improve the service a customer receives, providing online access to to usage information and more. 112 0 obj <>stream Consolidated Edison of New York, Inc. Once your meters are fully connected, youll see your smart meter data in both your online account under your meters, and on your In-Home Display . Outdoor, accessible meters will be replaced automatically, while those requiring access will be handled with the residents permission. As a small business owner, I'm always trying to find ways to cut costs and boost the dependability of my services. Community Rules apply to all content you upload or otherwise submit to this site. About two weeks after your meter is installed, youll get access to tools on My Accountthat track your energy use and identify opportunities to save. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local.